Question 1

How much do psychological testing services cost?

Accepted Answer

Our psychological testing services are private-pay, with pricing varying based on the type of assessment needed. This flexibility allows us to fully assess your needs without insurance company restrictions and ensures your information remains confidential unless you choose to disclose it. You can find our pricing information on our Services and Fees page.

Question 2

Do you take insurance?

Accepted Answer

Timberline Psychological Testing is a private-pay service only and does not work directly with insurance providers. If needed, we can provide you with the necessary documentation for submitting an out-of-network claim. Private pay psychological testing offers several advantages, primarily enhanced privacy, faster access to services, and the ability to tailor testing to individual needs without insurance limitations.  It can also lead to more comprehensive evaluations and personalized recommendations.

Question 3

Why does Timberline Psychological Testing not work with insurance companies and charge private pay?

Accepted Answer

At Timberline Psychological Testing, we strive to offer the highest quality of service and prioritize your individual needs. One significant reason we do not work with insurance companies is to avoid the restrictions and limitations that often accompany insurance policies. This allows us to provide more personalized care, as we can tailor our psychological testing and interventions based solely on your unique needs (rather than conforming to insurance guidelines). We firmly believe that mental health support should be determined based on your needs, rather than those of insurance carriers

Also, insurance companies require a diagnosis and access to medical records. As an out-of-network provider, your information and diagnosis are only shared with you.  This leaves you in control to decide if you want to disclose that information to others. By operating on a private-pay basis, we maintain the flexibility to focus entirely on your well-being and ensure you gain the clarity you need for a brighter path ahead.

Question 4

Will you help me get reimbursed by my insurance company?

Accepted Answer

As an out of network provider, we are happy to assist you with getting reimbursement from your insurance company by providing you with a “superbill” and information about what to ask your insurance company regarding out-of-network coverage. We cannot work directly with insurance companies on your behalf.

It is your choice whether you would like to apply for insurance reimbursement or not. Often, insurance companies will pay a portion of your spending, depending on your policy. As such, if you decide to seek reimbursement, we can provide you with a “superbill” which includes the standard information (such as diagnosis and treatment codes) that most insurance companies require.

While we are out-of-network with health insurance plans, you may still be eligible for benefits to help cover the following:
Therapy Appointments
Psychological Testing Appointments

We have partnered with Reimbursify, a service that helps you easily submit your claims for out-of-network health insurance reimbursement. You can file your claim within minutes and Reimbursify will keep you informed as to when you should expect your reimbursement check, as well as help you keep track of your past and pending claims.

Download the app from the App Store or Google Play or click on the Reimbursify Button at the bottom of this page to get started.

Question 5

How can I get reimbursed for psychological testing by my health insurance?

Accepted Answer

To get reimbursed for psychological testing by your health insurance, ask these key questions: 1. Coverage Details: "Does my policy cover psychological testing, and under what conditions?" Provide procedure codes (90791, 96130, 96131, 96136, 96137) if needed. 2. Out-of-Network Providers: "Does my policy cover out-of-network services, and what is the reimbursement rate?" 3. Documentation Needed: "What documentation is required for reimbursement (e.g., diagnosis, testing plan, referral)?" 4. Claims Submission Process: "How do I submit a claim, and how long does reimbursement take?" 5. Exclusions and Limitations: "Are there any exclusions or limitations on coverage for psychological testing?" 6. Deductibles: "Will my claim count towards my deductible? Have I met my deductible for the year?" These questions will help you understand your reimbursement process and what to expect.

Question 6

When is payment for psychological testing services due?

Accepted Answer

Payment for services are due at the beginning of your testing appointment. Using our secure medical records platform (OWL Practice), your credit card will be charged on the day of your session. You can request a superbill (at the end of the assessment process), which can be used as a receipt for services and submitted to your insurance company for reimbursement, if you wish.

Question 7

What forms of payment do you accept?

Accepted Answer

We accept all major credit cards, HSA/FSA direct payment cards, Venmo, or Zelle. Please note that the Superbill, as discussed above, can also serve as documentation for your FSA or HSA. Generally, your assessment with be partially paid at each step of the evaluation (1/3 at intake, 1/3 at testing, and 1/3 at feedback). This is modifiable, under certain circumstances – please don’t hesitate to ask.

Frequently asked questions